Responsible Gambling

Gaming as Entertainment

Gaming should always be viewed as a form of entertainment, not as a method to earn money or solve financial problems. Participation is restricted to individuals aged 18 and above. If you are under 18, do not use our platform.

Responsible gambling means making informed choices about how often you play, how much you spend, and understanding that outcomes are determined by chance. The house edge exists in all games; no strategy guarantees profit.

Core Principles of Responsible Gaming

Responsible gambling is built on several key principles:

Set Limits: Decide in advance how much time and money you are willing to spend. Never exceed these boundaries, regardless of winning or losing streaks.

Avoid Chasing Losses: If you lose money, do not increase your stakes or playing time to recover losses. This pattern often leads to greater losses and can indicate problem gambling behaviour.

Take Breaks: Regular breaks from gaming help maintain perspective. If you find yourself playing longer than planned, this may signal a need to reassess your habits.

Understand the Odds: All games have a mathematical edge favouring the operator. Winning is never guaranteed, and losses are part of gaming.

Self-Assessment Checklist

Ask yourself these questions regularly:

  • Do you spend more time or money on gaming than you intended?
  • Do you hide your gaming from friends or family?
  • Have you borrowed money to fund gaming?
  • Do you feel anxious or irritable when unable to play?
  • Have you tried to reduce gaming without success?
  • Does gaming interfere with work, relationships, or other responsibilities?

If you answer yes to two or more questions, consider reaching out for support or using the tools described below.

Tools and Features on Our Platform

We provide several mechanisms to help you maintain control:

Deposit Limits: Set daily, weekly, or monthly spending caps on your account. Once reached, you cannot deposit additional funds until the limit period resets.

Time-Out: Temporarily suspend your account for a period you choose (e.g., 24 hours to several weeks). This helps if you need a break but do not wish to permanently close your account.

Self-Exclusion: Permanently or temporarily block access to your account for an extended period (typically 6 months or longer). During this time, you cannot reactivate your account.

All these tools are accessible through your account settings. We recommend using them proactively, not just in response to problems.

Early Warning Signs

Problem gambling often develops gradually. Watch for these indicators:

  • Increasing amounts of time or money spent gaming
  • Unsuccessful attempts to reduce or control gaming
  • Mood swings tied to gaming outcomes
  • Neglecting family, work, or personal responsibilities
  • Using gaming to escape stress or emotional issues
  • Borrowing or spending money you cannot afford to lose
  • Lying about gaming habits to others

Recognizing these signs early allows you to take corrective action.

Protecting Minors

Our platform is exclusively for adults aged 18 and above. Parents and guardians should:

  • Monitor children's internet activity
  • Disable account creation on shared devices
  • Use parental control software to restrict access to gambling sites
  • Discuss the risks of gaming with young people

If you encounter a minor using our services, please report it through our support channels.

Access to External Help

If you believe you have a gambling problem, professional support is available:

  • Speak to your general practitioner or a mental health professional
  • Contact gambling support charities and organisations that provide free, confidential counselling
  • Explore peer support groups in your jurisdiction
  • Use the National Self-Exclusion Register (GAMSTOP in the UK) to block access to multiple UK gambling operators simultaneously

These resources are independent of our platform and offer professional assistance regardless of where you gamble.

Maintaining Control

Responsible gambling is an ongoing responsibility. Regularly review your limits, monitor your behaviour, and seek help if you notice warning signs. Gaming should enhance your leisure time, not dominate it. If you ever feel out of control, do not hesitate to use the tools available or contact external support services.